For years now, I've promoted the idea of collaborative networking. Rather than walking up to people at a networking group, business card in hand, and trying to describe your business, approach people with the question, "What are you working on and how can I help?" This … [Read more...] about Collaborative Networking
Archives for June 2010
Update:Kate Buck has released a brand new course called Social Media Manager Pro … [Read more...] about Product Review: “Let’s Get Social” from Kate Buck & Ryan Deiss
Last weekend, I spoke on social media and mastermind groups at Pat O'Bryan's Unseminar 8. I've spoken at all eight, usually multiple times, and never fail to have a good time with the speakers and attendees. Pat knows how to throw a good seminar. Hop on the Hot Seat In my … [Read more...] about Masterminding at Unseminar 8
So I call my bank or, say a credit card company's customer service line. When the automated system picks up, I'm prompted to enter or in some cases speak my account number. A few seconds to a few minutes later, a live person greets me and the first thing they ask for is my … [Read more...] about Can I Have Your Account Number Please… Again?
In my previous post on my recent Geico customer service experience, there were some very interesting responses on Twitter & Facebook. (Note to self: Remind readers to leave comments here on the blog so everyone can join the conversation). What I didn't expect was a response on … [Read more...] about What the Geico Gecko Can Teach You About Social Media